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IVCi Overview Story: Long Island, NY

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This is a company overview story for IVCI based on Long Island, NY. IVCI is provides telepresence to companies everywhere. What a great way to tell their story! Like we always say, this sure beats text and digital images!

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"IVCI HAS BEEN IN BUSINESS SINCE 1995, WE BASICALLY DO THREE THINGS AROUND VIDEO COLLABORATION. ONE IS, WE RESELL VIDEO CONFERENCING AND TELEPRESENCE SYSTEMS, WE DO MANAGED SERVICES, WHICH IS A CLOUD BASED SERVICE HAVING ALL OF THE NETWORK INFRASTRUCTURE PRODUCTS IN THE CLOUD, SO OUR CUSTOMERS CAN TAKE CARE OF THOSE SERVICES, AND WE DO CUSTOM ROOM DESIGNS FOR AV INTEGRATION." "WHAT'S UNIQUE ABOUT IS TWO THINGS; ONE IS WE OFFER ALL THREE OF THOSE SERVICES AT ONE COMPANY. MANY, MANY OTHER COMPANIES THAT YOU'LL DEAL WITH, YOU'LL HAVE TO FIND SOMEBODY TO DO AV INTEGRATION OR MAYBE MANAGED SERVICES. BUT WE DO ALL THREE. THE SECOND THING, AND I THINK THE MOST IMPORTANT THING THAT MAKES US UNIQUE IS THAT WE RUN A PRODUCTION ENVIRONMENT FOR OUR CUSTOMERS. THE MANAGED SERVICE IS A PRODUCTION ENVIRONMENT. THAT MEANS OUR TECHNICAL PEOPLE ACTUALLY UNDERSTAND THE TECHNOLOGY, THE POLICIES, AND THE PROCEDURES TO A LEVEL THAT YOU CAN'T FIND IN OTHER COMPANIES WITHOUT A PRODUCTION ENVIRONMENT EXPERIENCE. AND SO WE'RE ABLE TO BRING THAT TO OUR CUSTOMERS AND ACTUALLY HELP THEM ACHIEVE 99 PERCENT RELIABILITY IN VIDEO CALLS, WE HELP THEM TO TRAIN THEIR PEOPLE, AND WE MANAGE THE WHOLE ENVIRONMENT FOR THEM." "I THINK ONE OF THE THINGS THAT WE DO HERE AT IVCI IS WE FOCUS ON THE MEETING AS OPPOSED TO THE ACTUAL TECHNOLOGIES. WHAT THAT MEANS IS WE ARE VERY MUCH INTO THAT PROCESS INTO MAKING THE ACTUAL MEETING SUCCESSFUL. AND PART OF THAT IS LOOKING REALLY AT ALL OF THE ELEMENTS AND LOOKING AT THE COMPLETE PICTURE. A LOT OF COMPANIES ONLY FOCUS ON THE TECHNOLOGY AND FORGET ABOUT THE WHOLE USER ASPECT AND FORGET ABOUT THE WHOLE BUSINESS PROCESS ASPECT OF MAKING A MEETING SUCCESSFUL." AND THAT'S REALLY WHAT WE DO AND THEN OFFER THAT IN DIFFERENT FLAVORS." "BUSINESS VIDEO HAS ALWAYS BEEN DIFFERENT BECAUSE IT'S TRIED TO PUSH THE CUSTOMER TO BUY EVERYTHING THEMSELVES AND BECOME THEIR OWN SERVICE PROVIDERS. AND I THINK WHAT MANY CUSTOMERS HAVE OPENED UP TO IS THE FACT THAT THEY SEE AN OFFERING LIKE US, LIKE WHAT WE HAVE, AND SAY OK, I CAN NOW GET THE VALUE OF THE TECHNOLOGY, WHICH IS BASICALLY BRINGING PEOPLE FACE TO FACE, WITHOUT HAVING TO BECOME MY OWN SERVICE PROVIDER. "I THINK WE WERE VERY FORTUNATE THAT CISCO IDENTIFIED US THROUGH AN INDEPENDENT CONSULTING FIRM AS ONE OF THE FIRMS THAT THEY WANTED TO BRING INTO THEIR BREAST OF TECHNOLOGY PARTNERS. IT'S CONTINUED TO GROW AS A GOOD HEALTHY RELATIONSHIP. WE HAVE GREAT MANAGEMENT THAT HELPS US ON THE PARTNER SIDE, WE HAVE GREAT SALES PEOPLE THAT WE'VE ENGAGED WITH, OUR REPUTATION WITHIN THE CISCO WORLD HAS BEEN GROWING. WE'VE DONE A LOT OF CUSTOMIZATION WITH SOME LARGE CUSTOMERS." MY SALES PEOPLE GET UP EVERY MORNING AND ALL THEY CARE ABOUT HIS VIDEO COLLABORATION. SO FOR THE CISCO SALES REP WHO'S LOOKING FOR SOMEONE TO PENETRATE A NEW ACCOUNT, THEY COULDN'T PICK A BETTER SALES TEAM. " THERE' S VERY FEW COMPANIES THAT CAN DO EVERYTHING AROUND BUSINESS VIDEO AND DO IT SUCCESSFULLY, FROM DESIGN, BUILDING THE ACTUAL ROOM ITSELF TO MAKE SURE THAT'S A GOOD ENVIRONMENT, ALL THE WAY TO MAINTAINING AND SUPPORTING THAT, AND ALSO TO BE ABLE TO DELIVER CLOUD BASED MANAGED SERVICES LIKE WE DO AND GIVE THE CUSTOMER A CHOICE. "I THINK THE FUTURE IS VIDEO PROLIFERATING EVERYWHERE IN EVERYTHING WE DO. "YOU WANT TO DO BUSINESS WITH IVCI BECAUSE WE TALK ABOUT THE APPLICATION, WE TALK ABOUT HOW THE TECHNOLOGY CAN BENEFIT THE BUSINESS. WE'RE NOT TALKING BITS AND BITES, WE HAVE PEOPLE THAT WILL DO THAT BEHIND THE SCENES, BUT WE REALLY UNDERSTAND HOW IT CAN BE IMPACTFUL TO YOUR BUSINESS. WE'RE TRUSTWORTHY, WE'VE GROWN UP WITH THESE PRODUCTS, SO WE REALLY ARE THE INDUSTRY LEADERS."

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